Dell Update: Credit Where Credit Due

Although things got pretty jammed up with the original Dell laptop and the replacement for it, I must give credit to several Dell employees who have been trying to make things right.

Although nothing has been finalized, I may get a XPS M1330 after all. But, there is a long road between where I am now and that, so pardon me for not being optimistic.

In any case, I’ve kind of gone past that and am actively looking elsewhere. If something works out, great. I will then put update links on all my Dell posts pointing to the happy outcome.

If not, I’m not spending a whole lot of time worrying about it.

Still, I wish to thank those dedicated Dell employees who are doing their best to correct the situation and keep my business.

Aloha!

** LUNCH HOUR UPDATE **

Things are progressing along the Dell front. Two people from Dell should be singled out for the efforts they have put towards making this whole experience, if not a pleasant one, at least one that ends with a well satisfied customer. Those two would be Geoff and Richard (last names redacted to protect them from getting spammed). Both have played a positive part moving things along. Although I am far from actually having anything in my hands, I still must thank them for their efforts.

As I mentioned to Sjon:

The details are still being worked on so who knows if this will actually occur. But if it does, I will be a happy person (assuming the laptop is not defective like the first, that I don’t get charged for the second laptop, that the configuration is otherwise as I ordered, and that all the optional software and hardware that I originally had also comes back). That’s a lot of assuming!

** February 22 UPDATE **

Please follow this link to see how things turned out.

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One response to “Dell Update: Credit Where Credit Due

  1. I think an Acer TravelMate 6292 or the Ferrari 1100 would fit your bill though I am not sure about the screen.

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